FAQs

We offer the lowest shipping rates for nutritional supplements on the web. To determine the cost for your order simply add all of the items you wish to purchase to your shopping cart and then click the "view cart" button in the top right corner of the page. You will be quoted shipping rates for multiple services based on the weight of your package.

Please feel free to call our toll free number - 1.800.808.2996, if you would like to check if an item is in stock and we will be happy to inform you. Our website does not currently display Supplement Central inventory.

We take VISA, MasterCard, Discover, American Express and Money Orders. Money Orders are accepted as payment for mail orders. Supplement Central's website uses a secure server with SSL (secure sockets layer) for payment processing. All Supplement Central payment and customer information is encrypted to ensure our customer's privacy.

Customers must submit the correct billing address for their credit card when ordering items on the website. First time customers (except military customers) must have items shipped to the billing address of the credit card. Orders will not be fulfilled if the billing address does not match the one on file at the credit card's bank. Orders will be voided if we do not receive the correct billing information of the credit card within two days of the order. Order completion means you have read, understood and comply with all of Supplement Central's policies. As always, we have the right to refuse any order.

All orders are shipped via UPS or USPS. Orders are not shipped until all items on the order are in stock. Items are not guaranteed to be in stock. The cut off time for orders to ship the same business day is 2 P.M. EST. The website does not display inventory, please remember to call if you would like to check if an item is in stock. Items shipping to a post office box or military address must be sent via USPS. If you choose the wrong shipping method you must pay the additional fees before your order is sent out. Please remember that UPS may require a signature on deliveries. Someone might need to be available to sign for the package. Items that are returned because of three failed delivery attempts will be incurred a $10 penalty in addition to the shipping charges. Items that are shipped to the wrong address (when it is the customer's fault) will also be charged a $10 penalty. Items that are refused will be charged a $10 penalty. To see estimated arrival times for UPS Ground please click here. Please remember that weekends are not included in estimated shipping times.

We ship to FPO and APO addresses everyday. Orders are shipped via USPS Priority Mail and most orders take 1-4 weeks to arrive to their destination. Our troops overseas receive the same price, selection and service that our domestic customers do.

International customers are welcome and can pay using a credit card. All orders will ship via USPS, UPS and DHL. We accept international orders from most countries throughout the world and from our neighbors in Canada and Mexico. Please use the cart and shipping calculator for shipping rates.

We handle large export orders from one pallet and up. The buyer is responsible for selecting a freight forwarder and all impending duty fees or customs fees. All payments must be made in full via bank wire transfer before an order can leave our warehouse.

Supplement Central will issue a refund for returned items, less shipping charges. Items may be returned within 14 days upon receipt provided they are unused and unopened. No exceptions will be made.

We are not responsible for typographical errors and all prices are subject to change. Supplement Central does not offer price matching. Monthly specials are limited to quantity on hand. Bulk discounts are available for qualifying orders. Gyms and other wholesale accounts are welcome. Please call for wholesale pricing.

Yes! Please check the homepage and other banners throughout the website for offers and promotions

Yes! We are here to answer any questions that our customers may have. We want to help you reach your health and fitness goals.

Large selections of top quality brands available for low prices are just the beginning of what makes Supplement Central great. We are always available to help our customers in every way we can. Our tech and phone support representatives are very knowledgeable about our products and services. We also have established communities in our forums where people can share honest input and get advice on supplements and exercise. Supplement Central works to establish a long-term relationship with our customers to the point they can proudly recommend us to their friends, family and fellow supplement users.

Yes! Our retail store is located at 406 Parkway View Drive in Pittsburgh, Pennsylvania, 15205. We are open to the public with store hours: Monday through Friday: 9am to 6pm EST.

You can reach us by phone at our toll free number: 1.800.808.2996, Monday through Friday between 9am and 6pm EST. You can contact us by email directly from our website, or write and/or visit Supplement Central at our retail store location: